FAQ Q390: Can my customers use an AI agent to interact with my Planyo site?

Yes, we have an MCP (Model Context Protocol) which is an open standard that allows external AI agents to connect to your Planyo site. The MCP endpoint is:

https://www.planyo.com/mcp/

You only need to let your AI agent know the endpoint and it will be able to discover the available tools / webhooks on its own. By default all AI access is disallowed so you'll need to first switch it on on the AI settings page. On the same page you will be able to get your MCP security key which is needed to access the MCP. Note that at any time you can reset the existing MCP key which would revoke access to any clients that previously interacted with the MCP.

The MCP allows external AI agents to:

• access the documentation of all tools / webhooks
• check for availability of a single resource or all resources between given dates
• list the resources available including their type and important attributes
• get the reservation form items for given resource
• make a reservation of given resource or add to waiting list (if used)
• in case of shopping cart usage, add reservations to a cart and remove them
• get the current status of a previously made reservation and attributes such as price
• cancel a reservation previously made
• in case of shopping cart usage, get the url of the checkout page for the cart
• register and unregister webhooks (callbacks) which allow your AI agent to be immediately informed of changes in the status of the reservations made by the agent

The agent has access only to the reservations it made. It cannot access any info of (or register a webhook for) any of your other reservations.